Hello,

I have a situation where an old invoice was somehow extracted from Concur but was not fully approved (before my time so not sure how it happened). The invoice has a "Pending Validation" approval state although it's long been paid and is now polluting our "Pending Accounting Review" dashboard metric.

Does anyone have any experience or advice dealing with an extracted but not fully approved invoice? I know there are limitations around extracted invoices, but it would be nice to clear this from our dashboards.

Thank you,

David